Returns & Refunds

Returns

Generally, returns are allowed if the item is proven to be defective, as indicated in the guidelines of the Department of Trade and Industry, Consumer Protection. For details on how to do a product return, kindly consult with the Marketplace or selling entity from which you obtained the item.

Refunds

Depending on the reason of the request, payment method, and selling entity, refunds take from as little as a few days to several weeks. For details on how to request for a refund, kindly consult with the Marketplace or selling entity from which you obtained the item.