How to Order

Order via Marketplaces

To make it easier to obtain products we sell, we have consolidated buying URLs of our partner sites so you can have a central hub to do your shopping. ACE Hardware Philippines currently has the following marketplaces that officially sell its products:

  • ShopSM
  • Lazada
  • Shopee

Order via Call-n-Collect

If you would require personal shopping assistance, we offer the Call-n-Collect service.
Get your hardware needs without leaving your home by simply calling any of our ACE Hardware branches nationwide. Place your order then have it collected by a courier of your choice. It's easy, safe, and contactless!

Ace Hardware’s Call & Collect is our FREE in-store pickup option available to customers and is offered in selected branches nationwide. This facility offers convenient shopping on wide and curated selection of popular home improvement and hardware brands.

Customer can order through the Ace Hardware Hotline - #11-ACE (#11-223), call directly to the stores or in selected social media channels. 


  • Call our ACE Hotline at #11-ACE (#11223), daily from 8:00 AM to 5:00 PM, or join our Viber Community ( and send a PM to our admins anytime between 8:00 AM to 5:00 PM.
  • Share/send the following information:
    • Full Name
    • Mobile Number
    • Order/s (brand, type, and/or variant) with quantity of pieces
    • ACE Rewards, SMAC or SMAC Prestige Number (if applicable, to earn points)

    By providing the information required, you agree to the Terms of Use and Privacy Policy of ACE Hardware Philippines, Inc.

    • A personal shopper will get in touch with you regarding order confirmation, payment, and delivery details.

      HOW TO PAY:

      Orders can be paid either through pay in store or through online payments. The following modes of payment will be accepted:

      • PAY IN STORE:
        • Cash/Check
        • Credit Card
        • ATM/Debit Card
        • E-wallets (GCash, Paymaya, Grabpay, BDOPay, WeChat & AliPay)
        • BDO Online/OTC Payment
        • Credit Card
        • ATM/Debit Card
        • E-wallets (GCash & Grabpay)
        • BDO Online/OTC Payment

         A notification with the Paylink will be sent to you through SMS and Email for online payments.

        ACE Hardware will never ask for your credit, debit, and bank account details. Please report any suspicious activity to your local police or cybercrime authority.

        Prepaid items can be picked up in store or in the designated Mall Curb side pickup area or it can be delivered through the preferred third party courier service.

        Order via 3rd Party Personal Shoppers

        You may also order our products from the following:
        • Metromart
        • Pickaroo